:open_book: RecoverMe Community FAQ

:glowing_star: What is this forum for?

This forum is a supportive space for people looking to better understand, reduce, or stop gambling. Whether you’re new to recovery or supporting someone else, you’re welcome here.

:speech_balloon: How should I use this forum?

Treat it like a peaceful, respectful public space — like a park where everyone comes to share stories, offer support, and learn from each other.

Before posting:
:white_check_mark: Be kind and supportive
:prohibited: Don’t post anything abusive, triggering, or promotional
:prohibited: Never give medical or crisis advice — signpost instead

:handshake: What makes a good post or reply?

  • Ask thoughtful questions

  • Share your experience

  • Offer encouragement

  • Stay on topic

  • If you disagree, do it respectfully — criticise ideas, not people

:stop_sign: What should I avoid posting?

  • Gambling tips or promotion

  • Hate speech, discrimination, or rudeness

  • Graphic details of gambling losses or methods

  • Medical advice or crisis counselling

  • Private information about yourself or others

  • Spam, ads, or repeated content

If you’re unsure whether something is okay — pause and ask yourself how it might feel for someone new to read.

:triangular_flag: What do I do if I see a problem?

Please flag the post. Don’t reply to bad behaviour — it gives it more attention. Our moderators and community will review and step in if needed. Moderators may remove posts or users to protect the space.

:alarm_clock: Is this forum monitored 24/7?

No — this space is not monitored in real time. If you’re in crisis or feeling unsafe, please reach out to a helpline or emergency service near you.

:light_bulb: How do I make the most of this forum?

  • Spend a little time reading before posting — you might find someone else has shared something helpful

  • Use the Like :heart: button instead of posting “+1”

  • Keep replies relevant — or start a new topic if you’re changing direction

  • Remember, your voice matters — even small contributions help others

:page_facing_up: Can I post images, videos, or links?

Yes, if they’re relevant, respectful, and safe for everyone. Please don’t share content that’s copyrighted, obscene, or promotional.

:bust_in_silhouette: Do I have to sign my posts?

No need — your profile is attached automatically. Keep things tidy and focused on the discussion.

:open_mailbox_with_raised_flag: What if I have more questions?

You can post in the “Help Us Improve RecoverMe” category or contact our team directly via the site.

:scroll: What about privacy and safety?

We take your privacy seriously. By using this forum, you agree to follow our Terms of Service and Privacy Policy. Keep your login secure, and avoid sharing identifiable information.

Together, we’re building a kind, compassionate community — one conversation at a time. :blue_heart: